Insurance & Payments

Our session fees range between $125 and $275 an hour. This depends on the seniority of the associate or the therapist that you are working with.

Payment is due at the end of each session, and can be made via check, credit card, or cash. If your insurance covers therapy, you can file a claim with your insurance company for reimbursement. If these rates aren’t a fit for your budget, please talk with me about scholarship rates or referrals.

Insurance Coverage

To determine if your insurance will cover family therapy sessions, you can either look up the information in your insurance benefits manual, look online, or call the company directly to ask. You want to ask whether your policy covers outpatient therapy. Upon request, we’ll provide you with a super-bill that you can submit to your insurance company for reimbursement. It’s important to note that if you have an HMO plan, you’ll only be covered for in-network therapists. If you have a PPO policy, out-of-network therapists will be covered, but at a lower rate. If your policy does cover outpatient therapy, ask for a claim form or print one yourself from their website.

Three Steps for Filing an Insurance Claim

  1. Complete your portion of the insurance company claim form.
  2. Obtain a super-bill for your therapy sessions, and attach it to the form.
  3. Mail directly to insurance company.

Good Faith Standard

  1. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

    Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical
    items and services.

    You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

    • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item.
    • You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
    •  If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
    • Make sure to save a copy or picture of your Good Faith Estimate.

    For questions or more information about your right to a Good Faith Estimate, visit

ProBono Work – Training Project

Become a Client at a Reduced Rate

Training Project:

An opportunity to become a family client of Renova San Diego when our practice is full, or to become a client of Kathryn de Bruin and Lisa Palmer-Olsen if you can’t afford the full fee of $275 an hour.

Our directors Kathryn de Bruin and Lisa Palmer-Olsen teach therapists around the world to do play therapy and to lead family therapy sessions.

They often need video footage examples for the instruction of therapists and some of the footage may be distributed and sold for profit at some point.

Your participation is entirely voluntary and you may revoke consent at any point. You won’t be paid to participate but will have an arrangement with Kathryn and Lisa in regards to your session rate being negotiated in order to compensate you and your family for being a part of the training.

During the filming of this project will reveal absolutely no identifying information.  Most clinical material, like relationship and medical history, will be changed for your protection.

Your decision whether or not to participate will not prejudice you or your treatment in any way. If you decide to participate, you are free to withdraw your consent, and to discontinue participation at any time. And Kathryn will find you a referral to a new therapist.

Please contact us at: [email protected] if this interests you.